I'm a solutions engineer lead, GitHub Star, Director of WomenDevsSG, and co founder of ragTech. I work at the intersection of tech, systems, and leadership, and this blog is where I share my journey through all three. Expect honest reflections, real experiences, and thoughts that are still forming rather than polished career advice.
As a solutions engineer lead, my work often involves translating problems described by humans into technical solutions. Read my article on my day to day life as a solutions engineer lead if you are curious :) On most days, this means having to sit ...
I remember one production incident very clearly. Luckily, it was just enough to affect internal users, Slack notifications were firing off, and I could hear the iconic notification sounds echoing from everyone’s laptops in the office. Someone shared ...
It’s the start of a new year and as usual, I’ve been receiving emails from my readers about how to start technical writing in 2026. A lot of people tell me they want to start technical writing/blogging, but I noticed recently, they ask questions like...
Hello everyone! We’ve finally reached the end of the year. As always, time for another year to review. First of all, congratulations that we’ve made it here, through all the chaos and curveballs of 2025. I hope this year treated you well in its own w...
One of my readers recently recommended Peter Senge’s The Fifth Discipline because they knew I was curious about systems thinking, beyond the context of code and more on the unpredictable systems that are humans. For those who are reading one of my ar...
If you’ve been following me for a while, you’ve likely seen the title Solutions Engineer Lead pop up more than once. I’ve often heard questions like: “So… what does a solutions engineer even do?”“Is that role more technical or client‑facing?”“Sounds...
A strange thing happened when I was reviewing my search performance recently. Out of the 231 articles (omg how did I write this many) I have written over the last 5 years, all the book reflections I have shared, and all the deep dives into automation...
You've seen those sci-fi movies, and I've played Overwatch 2 long enough to know the lore of the omnics. Thankfully no, what happened at Anthropic isn't that dramatic. But it's still worth knowing. On November 14, Anthropic published a report describ...
Hello everyone! Welcome to another Articles by Victoria, the place where I randomly write things I’m curious about. I’ve been working in tech as a solutions engineer long enough to see the cycle: hype around new AI tools → huge excitement → then come...